Check Your Internet Speed
- A minimum connection of 10 Mbps (download speed) is required for Quaver to run on any device as we intend. Check your connection by visiting www.fast.com. You may wish to repeat this test 2-3 times at different points during the school day to gauge your connectivity over time.
Close Unused Browser Tabs / Programs
- Performance of Quaver is increasingly affected with more browser tabs open and unused software programs. Close any unused tabs and programs, and try again!
Try a Different Browser
- Does the issue occur when you login to Quaver in a different browser (Chrome, Firefox, Safari, Edge)? If not, your default browser may require an update (feature may be restricted by your district/school IT department). If the issue persists, continue on to the steps below.
Plug it in!
- If on a laptop or tablet device: When your battery reaches lower levels of charge, you may begin to experience performance issues. Make sure the device is charged above 50% to prevent any system throttling, which could lead to slow performance.
Restart Your Browser / Device
- Like many things in life, a fresh start can set things back on track. If you experience slowness on the Quaver site, quit and restart your browser, or even restart your device.
It’s also possible that the QuaverEd servers may be having an issue. Check our Site Status to see if there is something QuaverEd is working on. Otherwise, your district IT department may be able to resolve an issue involving your device/network.
All custom content will remain in your QuaverEd account from school year to school year. As long as you do not delete your custom items, they will be there in your account when you return!
Each QuaverMusic and QuaverReady account (for students and teachers) has a unique Avatar character and that can be customized with clothing, instruments, and other features. QuaverNotes/QuaverDollars are the virtual currency that user accounts may accrue and spend to customize their Avatar.
To view your account’s QuaverNote/QuaverDollar balance, follow these steps:
- Login and navigate to your Avatar.
- Click your Avatar character.
- Peruse the clothing, accessories, and other custom feature options.
- Select an item for purchase, and your balance will appear at checkout!
To share lessons with district colleagues:
- In Resource Manager, right-click the lesson you’d like to share and select “Share Lesson”. Alternatively, you can select the lesson, then click Menu > Share Lesson.
To find shared content:
-
Teachers on your district license can use the search bar in Resource Manager to find content by your name or the lesson/assignment title.
-
They can also browse all shared resources from the Resource Sets > Custom Resources (left panel).
To use shared content:
-
Teachers can drag and drop shared lessons/assignments into their own folder structure, creating a copy they can further customize and use.
If shared lessons do not appear:
-
Verify that you and/or your district colleagues have followed the correct steps to share a custom lesson or assignment.
If shared materials still do not appear:
-
Call us at (866) 917-3633 or email Info@QuaverEd.com for further assistance.
Log in to the Teacher Dashboard, open the Help menu, and select Account to see all your relevant Account Info, included your Access Expiration Date.
For renewal information, please email SalesSupport@QuaverEd.com.
Visit this page to recover your password. Enter your username. If an email address was specified upon account creation, a password reset email will be sent.